What size stove do I need?
The answer to this depends on many issues related to the how the room is designed and built. The amount of wall insulation, the internal/external wall area, the number and type of windows and doors all influence the calculation as will the shape of the room, squarer rooms do not require as much heat at long narrow rooms. As a basic rule of thumb basic calculation you can use 0.022 KW/cu ft. For boiler stoves you will need to work out the heat requirement for each room and get a boiler that is capable of the output and also include the room heat required for the room in which the stove is situated.
Do I need a chimney?
You will need some sort of flue system for your stove. This can be standard chimney or a flue system that is installed for use with this stove. The flue system is a hugely important to how the stove operates and we would advise you to get a professional to check out your chimney if you are in any doubt about its condition or how to connect it to your stove.
Do I need to line my chimney?
This depends on the condition of the chimney and the draught conditions. Good condition flues with a good draught can work perfectly well if the stove is properly installed and sealed into it.
Can I operate a stove with the door open?
Most stoves are designed to operate with the doors closed. For these stoves operating the stove with the door open can be extremely dangerous, it will also dramatically reduce the efficiency of the stove and will possibly invalidate your warranty. Check with the manufacturer about operating the stove with the door open but if you are in any doubt only operate the stove with the doors closed.
What fuels can I burn?
Different stoves are designed to burn different fuels and the consequences of burning fuels that the stove is not designed for can be very serious and dangerous. Please check with the manufacturer as to what can be burned in your stove and only burn recommended fuels.
What should stove sit on?
There are several criteria that influence the answer to this question. Firstly it must be able to support the weight of the stove when it is full of fuel and the flue is connected, secondly the temperature of the stove will influence the materials involved and for this you need to check the manufacturer’s advice. Thirdly in some areas there are local Building and Health and Safety Regulations that dictate what must be under and around a stove.
Can I install a stove if I have a wooden fireplace surround?
All tested stoves must have stated distance to combustibles, check these for your chosen stove. The information can be provided by retailers or directly from the manufacturer.
Where can I find a stove installer?
Check on our Installer section for stove installers in your area.
Where can I go to see or buy a stove?
Check in our retailers section for shops in your area and information on what brands they stock.
What is the difference between BTU and KW?
These are two measurement systems but are basically the same think where 1KW is equal to 3,412BTU
How do I clean my stove?
This depends on the finish of the stove. Generally a damp cloth is sufficient for regular cleaning. Do not use spirit based cleaners or aggressive cleaning products or materials on your stove. The glass can usually be cleaned with a damp cloth or some damp newspaper dipped in soft ash is also very effective for this. If your glass is blackening to the extent that it cannot be easily be cleaned it would suggest that there is a combustion problem with the stove and this should be investigated.
What finishes are available on stoves?
Stoves are generally available in matt paint, satin paint or enamel. Not all manufacturers supply stoves in all finishes, contact your local retailer for what stoves they have in each finish
Can I install a stove in an airtight room/house?
Stoves need air to support combustion. If your room/house is airtight you may need to provide a grille in the wall to allow air to enter. This is compulsorily in some areas, you should always check local regulations before installing a stove. Your local installer or retailer will generally be able to help you with this. If you wish to keep the room airtight then you will need to get a stove that is designed to be able to use outside air to support combustion. Check with the manufacturers for this information or talk to your local stove retailer or installer.
Can I combine a boiler stove with my current heating system?
Yes, boiler stoves can be included into a dual heating system. Solid fuel stoves can only be installed in an open heating system so if you have a pressurised system this will be far more difficult. You should consult a good stove installer before you attempt to connect a stove to an existing heating system.
What is overnight burning?
Overnight or continuous burning is where you pack down a stove at night and operate it at a love level overnight so it is still lighting when you come back to it next morning. The stove operates very efficiently during this period. Some stoves have this as an option while others do not. Consult with your local stove retailer for more information on what stoves have this option.
Do I need an electricity supply to my stove?
Most non-boiler stoves do not require an electricity supply. Check with your retailer for more information on the requirements for each individual stove. Possibly for fan control or element backup heating.
Find more related information about electric oven and stoves
What is airwash and should I have it?
Airwash is a method of bringing air in usually at the top of the stove glass to keep the glass clear. While it is not essential it is a useful feature to have depending on what fuel you are burning and local draught conditions.
What laws and regulations apply to installing a stove?
Laws and regulations differ from country to country and sometimes even from area to area. A good local installer or retailer will be up to date on the local conditions regarding stoves, flues and installation and can help you greatly in this area to stop you making an expensive mistake.
Do I need to install a Carbon Monoxide or smoke alarm?
In some areas these are compulsory and even where they are not they are very advisable and we would recommend they be installed with every stove installation, and checked regularly. We would also recommend that there is a fire extinguisher close by every stove installation. For more detailed information visit http://www.smokealarmsmelbourne.com.au
I cannot control my stove.
This is caused either by too much draught in your chimney or because there is a problem with the sealing of your stove.
Too much chimney draught can usually be solved by fitting a draught stabiliser but this should only be done by an experienced installer and only after he/she have checked your chimney/flue and stove installation.
Problems with the sealing on your stove can be as simple to cure as changing the rope on the door but could also be caused by warp or damage to the stove itself and should be checked by a service engineer.
My stove is very difficult to get going.
This is caused by too little draught, which may be cause by the design of or damage to your chimney system. You should have your installation checked out by an experiences stove or flue engineer.
My stove is smoking.
There may be several reasons for this, relating to the chimney/flue and also the sealing of the stove. Smoking stoves can be very dangerous and should be checked out by an experienced stove installer.
My chimney is getting covered in tar.
Tar is creosote and is generally cause by burning poor quality fuels such as wet wood or burning the stove at low temperatures (under firing). This build up can be very dangerous and should be cleaned as soon as possible, afterwards the cause of the tar build up should be investigated and eliminated.
Where can I find someone to service and repair my stove?
Please go to our Installer section, are usually competent stove service engineers also, this can be checked in their personal details. If you cannot find a local engineer on our site contact a local retailer who should be able to put you in contact with someone.